By filling in various forms and questionnaires on our Membership or Store, some personal information (such as name-surname, company information, telephone number, address or e-mail addresses) of the members are collected due to the nature of the business.
Our company may occasionally send campaign information, information about new products and promotional offers to its customers and members. Our members can make all kinds of choices about whether or not to receive such information when becoming a member, and this choice can be changed in the account information section or they can choose not to receive information of campaigns via the link in the e-mail received after logging in as a member.
During the approval process carried out through our store or by e-mail, personal information transmitted to our store electronically by our members will not be disclosed to third parties except for the purposes that are specified in the approved "User Agreement".
Our company records and uses the IP addresses of its members in order to identify problems related to the system and to resolve problems or disputes quickly which may arise regarding the service provided. IP addresses can also be used to identify users in general and to collect comprehensive demographic information.
Our company may use the requested information for direct marketing by itself or its collaborators, outside the purposes specified in the “Membership Agreement”. Personal information can also be used to contact the user when necessary. Information requested by our company, information provided by the user or information about transactions made through our store can be used by our company and its collaborators outside of the scope specified in the "Membership Agreement" for various statistical evaluations, database creation and market research without revealing the identity of our members.
Our company is committed to keeping personal information strictly private and confidential, considering it as a confidentiality obligation, ensuring and maintaining confidentiality, taking all necessary precautions and showing necessary care to prevent all or any part of confidential information from entering the public domain, being used without authorization or being disclosed to a third party.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders who shop from our shopping site. Your credit card information is not stored our system in any way.
When you enter the ordering process, two things may be observed in order to assert that you are on a secure website. One of which is the key or lock symbol at the bottom line of your browser. This shows that you are on a secure internet page and all your information is encrypted and protected. This information is only used depending on the sales process and in the direction of your instructions. Information about the credit card used during shopping is encrypted with 2048-bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites, and sent to the relevant bank for questioning. Shopping may proceed if the card availability is approved. Since no information about the card can be viewed and recorded by us, obtention of this information by third parties is prevented under all circumstances.
The reliability of payment / invoice / delivery address information of orders placed online by credit card is audited by our company against credit card fraud. For this purpose, the accuracy of financial and address / telephone information must first be confirmed in order for customers who place orders from our shopping sites for the first time to reach the supply and delivery stage. If necessary, the credit card holder (customer) or the relevant bank is contacted for the approval of this information.
Only you are able to access and change all the information you provided whilst becoming a member. As long as you protect your login information securely, it is not possible for others to access and change your information. For this purpose, membership transactions are operated within the 128-bit SSL security area. This system is an international encryption standard that cannot be hacked.
Internet shopping sites with an information or customer service lines and where the full address and telephone number are stated are preferred. This allows the customers to obtain detailed information about all the issues they might have, and to obtain well-grounded information about the reliability of the company providing online shopping service.
Note: Attention should be paid to the company's full address and phone number on internet shopping sites. If you are going to shop, make a note of the phone / address information of the store where you purchased the product before shopping. If you do not trust the company, confirm by phone before placing and order. All information about our company is specified on all of our online shopping sites.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
Your identity and credit card information sent to us via the credit card mail-order method will be stored by our company in accordance with the confidentiality principle. This information is stored for 60 days against possible credit card withdrawal objections with the related bank and then destroyed. In case of withdrawal of any amount other than the mail-order form amount approved by you for the price of the products you ordered, you may naturally object to the bank and it is not a risk since you may easily prevent the payment of this amount.
THIRD PARTY WEBSITES AND APPLICATIONS
1. Complying with the legal obligations imposed and operated by the legal authority such as Law, Decree Law, Regulation, etc.,
2. Fulfilling the requirements of the "Membership Agreement" and other agreements approved by the users of our store and to put them into practice,
3. Providing the requested information about users for the purposes of conducting a research or investigation being duly carried out by the competent administrative and judicial authority.
These are necessary conditions for information provision to protect the rights or security of users.
Never write down your credit card number or passwords in the e-mails you send to Customer Service of our store regarding your order. Information contained in e-mails can be viewed by third parties. Our company cannot guarantee the security of the information provided in your e-mails under any circumstances.
Our company may obtain information regarding the users who visit our online store and the use of the website by a technical communication file (Cookie). The aforementioned technical communication files are small text files that a website sends to the user's browser to be stored in primary memory. The technical communication file facilitates the use of the website by storing the status and preferences about the site.
The technical communication file allows to obtain statistical information regarding the amount of people who visit the site, for what purpose, how many times and how long they stay on the site. It also allows for the dynamic generation of advertisements and content specially designed for users. The technical communication file is not designed to receive data or any other personal information from the primary memory or your e-mail. Most of the browsers are primarily designed to accept the technical communication file, but users can change the settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent.
Corporate Name: ÖMRÜM GAMZE AKAY
Address: LEVENT MAH. ÜLGEN SK. 4. GAZETECİLER SİTESİ A5 / 1 BLOK NO: 62 BEŞİKTAŞ / İSTANBUL
Tel: +90 538 574 90 80