Delivery Information

  • You can make bank transfer or EFT (Electronic Funds Transfer) to any of our Garanti Bank (TL) accounts.
  • You can take advantage of our online single payment or Garanti Bank online instalment options with your credit cards on our site. In your online payments, the amount will be deducted from your credit card at the end of your order. In case of order cancellations due to possible order cancellation or stock problems, the amount will be refunded to your credit card will within 3 business days.
  • Order Fee Refund:
    In case of order cancellations for possible reasons; ÖMRÜM GAMZE AKAY (Casa Di Denim) returns the product fee to your account and/or credit card within three working days. However, you are required to report your bank account information and / or credit card information accurately and completely to our company’s finance authorities.
  • Delivery:
    We are working hard to deliver the products to the cargo the same day that you order. For products that take time to procure, the cargo delivery time is 3 working days as specified in the product details. You will be informed in case of a possible delay in delivery.
    In order to ensure the delivery of the product without delay, please inform the address of your location as the delivery address during the day.
    Your requests will be handled to be set up as per the conveyance type you have decided toward the finish of the request. Products from our Istanbul-based company will be sent by Yurtiçi Kargo. After your orders are approved, they will be delivered to the Cargo company at the end of 2 (two) business days at the latest.
    You can consult our customer representative and discuss different delivery terms. Cargo delivery option is also available withing Turkey.
  • Payment Tracking
    If the system in question cannot perform the transaction due to any problem, our visitor is informed about this at the end of the payment page.
    If there should arise an occurrence of any problem at the predefined address, a connection is made with the orderer regarding the request that cannot be conveyed.
    The validity of the e-mail address specified by our visitor is confirmed by automatic e-mail sent after the order is transferred.
    We have a responsibility to the bank where we use the credit card system as much as we have responsibility to the customer for delivery.
    Please pay attention!
    Open and check the packages that you believe are harmed during shipment in front of the company delegate you received.
    It is accepted that the cargo company has fulfilled its duty completely, after the delivery of the product.
    In the event that the item is harmed: Send the report you have arranged to the fax number 0538 574 90 80 as quickly as time possible and report the circumstance to the email address info@casadidenim.com.
    If you carry out these procedures, we will start working on your package and ensure that the delivery is repeated as soon as possible.
    If you briefly explain why you wish to return the product in this e-mail, you will help us with our product-related work.
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